Course Description

This course explores the real-world implementation of artificial intelligence in professional services through an exclusive interview with Davin Gnanapragasam, Chief Technology Officer for Tax at KPMG Canada. One year after initial AI deployments, Davin shares candid insights about what's working, what's challenging, and what CPAs need to know about AI adoption. The course examines the evolution from executive buy-in to practitioner adoption, revealing how KPMG has moved from experimenting with thousands of use cases to focusing on high-value implementations that enhance rather than replace professional judgment.

Through practical examples and honest reflections, participants will discover how to overcome resistance to change, find their "first in" with AI tools, and understand why slower, incremental adoption often yields better results than trying to "boil the ocean." The course addresses the critical balance between leveraging AI for productivity gains while maintaining the human-centric relationships that define the accounting profession, providing actionable strategies for CPAs at firms of all sizes.

Learning Objectives

Upon completing the course, the participant will be able to:

  1. Analyze the cultural and organizational challenges of AI adoption in professional services by examining KPMG's journey from widespread experimentation to focused implementation
  2. Apply incremental AI adoption strategies by identifying low-stakes "first in" opportunities that build confidence and demonstrate value
  3. Evaluate the balance between AI productivity gains and maintaining human judgment in professional services to ensure client trust and value

Instructors

Garth Sheriff, CPA, CA, CPA (Illinois), CIA, CGMA, MAcc, is the founder of Sheriff Consulting. Sheriff Consulting provides continuing professional experience (CPD) courses in leadership, communication, and assurance. Garth has worked as an assurance professional and learning provider for over 20 years. Garth has also acted in various stage and film productions. He is a graduate in improvisation from The Second City and a member of ACTRA (the Alliance of Canadian Cinema, Television and Radio Artists).

Davin Gnanapragasam is a Partner and Chief Technology Officer for Tax at KPMG Canada, where he serves as the National Leader for Ignition Tax. In this role, he owns the National Tax Technology Strategy and leads an entrepreneurial team focused on evolving KPMG's delivery and service offerings through innovative product development. With expertise spanning both technology and tax, Davin has been instrumental in guiding KPMG's AI journey, from initial experimentation to scaled implementation. His unique perspective combines deep technical knowledge with practical understanding of the challenges professionals face when adopting new technologies, making him a trusted voice in the digital transformation of professional services.

Course Information

Course Title: AI Transformation in Practice: Lessons from KPMG's Journey

Estimated Total CPD: 0.5

Field(s) of Study: Information Technology

Delivery Method: QAS Self-Study

Program Level: Basic

Prerequisites/Advanced Preparation: None

Enrollment Period/Expiration Date: One year from date of purchase

Date of Last Program Review/Update: July 22, 2025

Refund Policy/Complaint Resolution Policy: Our policies can be found in our FAQ

Course curriculum

    1. Instructions for Self-Study

    2. Course Overview

    1. Video: Interview with Davin Gnanapragasam

    1. Let's Review!

    2. Knowledge Check

    1. Assessment Instructions

    2. AI Transformation Assessment

    3. Course Evaluation

About this course

  • $50.00
  • 8 lessons
  • 0.5 hours of video content

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